Finally, Singapore Airlines has comment about its stance over the matter.

In TodayOnline, you will find the respond in the PDF format which was in response to a letter from a reader in Today.

Frankly speaking, I don’t buy Stephen Forshaw’s response. I have reprinted the response here:

This response has come 6 days after the event. Most companies that quote sub judice in view of court actions will say so rather than the “private matter” response. Fact is most cases of air rage, the police will be informed at the arrival airport where subsequent arrests will be made. I find it funny how this was not done. Could it be a double standard by Singapore Airlines?Somehow I suspect that the pilot might have called back to base for further instruction as it involves a high profile person. The spouse of someone sitting on their board of directors. And frankly speaking being as kiasu as country mice, these administrators may have told the pilot that it is a “private matter” and let the stewardess handle it herself. Otherwise please explain the missing police personnel at the arriving airport like how we always read in the press? I have not seen one case of drunkardness, air rage, assault thus far that has not been accompanied by an arrest. I am sure there are some cover up at the higher authority.

It is indeed nice to hear Singapore Airlines has zero tolerance approach to assaults. But why didn’t they do anything at the arriving airport? Isn’t that some form of tolerance already? Or perhaps the couple had something important to do and thus holding up their time is the farthest away from their minds?

I hope the air stewardess in question would stand up for her rights and fight for it. Spread it to their colleagues and demand an answer from the top. Why she has to go through it alone while performing her duties?